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A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

My chaotic watchlist is now an offline, portable backlog tracker ...

The best software is the stuff you build for yourself ...

I replaced Google Search with DuckDuckGo and Perplexity - my results were noticeably better ...

On May 19, Google announced a shift in how search works after more than 25 years of relative stability. It confirms what ...

Transparency in AI search rankings is coming. It won't change what a machine needs to read, parse, and trust on your website.

If the Windows Search Bar or icon is not working on your Windows 11/10 PC then this post will help you resolve the issue. Some users have reported when they try to click it or insert text into the ...

A new browser extension—called Knockoff—aims to handle this decluttering for you. It greys out or hides items from shady and ...

Generative AI can help you find information. If you're bored with traditional search, check out the top AI search engines we've tried. I’ve been writing about consumer technology and video games for ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Have you ever wondered how something became viral on social media? Or whether people in your state are ...

James Rosien, former editor of The Anaconda Leader, is working with a board of directors to launch a new weekly newspaper to ...