Bots and AI agents are getting better at passing the same browser checks websites use to distinguish human visitors from ...

In the 1960s an MIT professor named Joseph Weizenbaum created a chatbot called ELIZA. The conversations people had with it set precedents for the chatbots to come.

Sinch reports that many businesses struggle to maintain context across customer service interactions, leading to frustration and diminished loyalty. Effective infrastructure that preserves context is ...

Cloudflare introduces Precursor, a new bot detection system. It analyzes user behavior throughout the entire web session.

This solution accelerator empowers organizations to build intelligent, conversational customer service experiences by leveraging Microsoft Foundry's Agent Framework. With seamless integration of ...

Precursor runs within web browsers, continuously analysing complete user sessions to detect and identify automated bot ...

Taught to sound like a candidate, bots are engaging voters with personalized text messages, making AI-generated texting ...

With residents increasingly using AI assistants for public services, engineering head David Holmes explains how the ...

The ChatGPT app you’ve been using—the one that made OpenAI the fastest-growing consumer product in history—is now called ...

OpenAI launched ChatGPT Work, a new AI agent that connects to email, Slack, calendars and GitHub to automate work tasks ahead ...

Many organizations assume that deploying CAPTCHA is enough to stop automated attacks.Yet security teams continue to encounter a frustrating reality: bots are st ...

Indirect prompt injection attacks are now draining cryptocurrency from AI agents in production. Zscaler ThreatLabz documented ...