At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.
CEO Bill McDermott has his sights set on ServiceNow being the end-to-end platform for digital transformation. At ServiceNow’s Knowledge user event, he laid out a vision that puts the ServiceNow ...
ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...
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