Walmart is scaling back on its self-checkout machines at two stores, as more retail giants are reducing the self-service option at their stores, citing an effort to combat theft. A Walmart in a suburb ...

Ariane Systems self check-in systems installed at thousands of hotels worldwide are vulnerable to a kiosk mode bypass flaw that could allow access to guests’ personal information and the keys for ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Customer experience used to rely heavily on face-to-face—or ...