Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Loyalty programs have evolved far beyond their humble ...

While diversity, equity and inclusion may on the surface seem focused on certain groups, in fact DEI programs benefit people from all walks of life – including white people. President Donald Trump and ...

The Trump administration’s directives on diversity, equity and inclusion have wreaked havoc across the higher education landscape. Confusion persists about whether all DEI activities are forbidden or ...

Youth entrepreneurship programs have multiplied over the past decade. High schools now offer entrepreneurship education in the form of curriculum and business electives, college campuses host student ...

Diversity, equity and inclusion programs were created to help communities that have historically faced obstacles to equal opportunities in the workplace or felt a lack of belonging in majority-White ...

Gifted programs could be shutting out millions of high-performing Black and Latino children from low-income families. Can districts fix their advanced education problem? By Troy Closson In New York ...

All but one of the nation’s 26 Republican governors are signing their states up for the first federal program that will fund private school scholarships through tax credits. Their Democratic ...