Restaurant loyalty programs are under more pressure than ever to deliver. This means restaurants must focus on smarter ways to keep guests coming back—and spending more when they do. The good news?

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

In today's fast-paced world, QSRs have become a staple for many consumers seeking convenient and affordable meals. To foster customer loyalty and drive repeat business, these restaurants have ...

Every quarter the retailer will refresh its pro loyalty partnership offers, which span four lifestyle and business categories ...

With no formal announcement, the grocery giant changed how millions of shoppers can spend their rewards ...

Loyalty programs enable firms to offer significantly lower prices to some of their customers. You’d think this would encourage strong competition. But that isn’t always what actually happens. New ...

Hand on your heart, how many loyalty programs have you signed up for just to get that 15% off welcome coupon and then immediately forgot about afterward? As David Beckham said: Be honest! Even in this ...

McDonald’s Australia has confirmed a major overhaul of its MyMacca’s rewards program. As of May 28, customers need almost double the amount of points to redeem some of the MyMacca’s menu items. “I ...

The sun is setting on the era of “mileage runs”—a practice by which frequent flyers clamor to rack up enough miles for elite status by the close of the calendar year. Across the board, major airlines ...

The U.S. Department of Transportation (DoT) has started an investigation into the rewards programs of the nation’s four largest airlines. This includes Delta Airlines (DAL), American Airlines Group ...