HubSpot has scrapped a plan to pool customer data for an AI feature after a four-day backlash, a lesson in how touchy the AI-data grab has become.
HubSpot is reportedly down for thousands of users on Thursday, as per DownDetector, a website that tracks such outages based on users' data. At the time of this writing, more than 1700 people were ...
Beyond the backlash lies a bigger issue for marketers: when vendors build AI with customer data, who captures the value? The ...
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