It shouldn’t be a disciplinary action. It should be a process. When I was in HR, I watched managers dodge conversations about ...

I only get calls to work with teams when there are problems. I frequently start by interviewing or surveying the team members as to what they see as the primary problem. In my experience, two topics ...

I’ve built six companies, written six books and advised hundreds of entrepreneurs. I refuse to settle, and I think most entrepreneurs have the same mindset. But my experience has taught me that ...

Many organizations talk about accountability, but the meaning is rarely practically defined. Oftentimes, accountability becomes a buzzword that is repeated in meetings and mission statements until ...

Forward-thinking IT leaders are redesigning ownership, observability, and operational controls to make accountability ...

In late February, a directive from Elon Musk ricocheted through corporate America: “Email me the five things you did this week by Friday EOD.” The memo, blunt and unadorned, ignited a firestorm about ...

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In late February, a directive from Elon Musk ricocheted through corporate America: “Email me the five things you did this week by Friday EOD.” The memo, blunt and unadorned, ignited a firestorm about ...